we are experiencing difficulties with one of our participant’s survey prompts. Since September 6th, participant #12842 in study 744 does not receive new prompts. One survey prompt should be scheduled each day (I double checked this in the triggering logic). However, participant does not receive them. More strange is that when I check ‘survey sessions’ on the Ethica website, no gray scheduled bars appear after September 6th. Since triggering logic is set to ‘never ends’, I can normally see all scheduled days, but now there’s nothing. Could you tell me what’s wrong?