A weird problem occured in our study:
Some participants received many notifications saying something along the lines of “A study you are participating in has been updated”. We assume that they got this notification every time we made changes and published an activity. What is weird about it is, that not everyone receives those notifications.
I checked already in the Audit Logs of this participants and it seems like they are using tan older version of the app (420). Could that be the reason? Is anyone her having the same problems? Is it normal?
Thanks in advance for any kind of answer!