Hey!
While running a test trial for my study I am encountering the following problem:
I selected the passcode 20 in the 11907 activity which should trigger the activity with the ID 10828. This one is triggered 3 times daily (if the criteria Q11907_2 == 20 is met, like in my case).
However I have not received notifications for any survey and no survey is waiting for me when opening the app. Notifications are on and, strangely, it says that the next survey is scheduled for the 29th of March.
When I check the activity sessions for my EID I see that I already missed one survey (see screenshot). Why did I not receive a notification? Why did the survey not show up for me?
My study ID is 1413 and the EID is 35765.
Kind regards,
Abdallah