I am running into some problems when participants try to register for the study #962!
My main issue right now is since participant #33964, all participants that tried to register get the message:
“sorry, this study does not accept any new participants at the moment.”
I have checked the study details, but I can’t find the problem on my end, do you know what is going wrong?
Second (this is less urgent), when we register a lot of participant (about 20) at the same time the app crashes for some participants. The problem useally fixes itself when they try to register a little later, but it causes some confusion, so if there is anything that we can do to make this problem occur less that would be greatly appreciated.