Participation/adherence/ displaying incorrect result intermittently

Hi,
For Study 150, participation/adherence/ is sometimes showing “No participant has joined this study yet”, even though that is not correct. At other times it is showing the correct number of participants. I cannot see any pattern to the error.

Hey @atdutoit

The problem here is that due to the number of participants enrolled in total in the study 150, sometimes it takes too long for the page to calculate the “In Operation” percentage for each of them, and it stops loading the page completely, and shows “No participant has joined this study yet!”

We have received the error related to that, and have been working on improving this section, but it might take a bit time.

Cheers,
Mohammad

Thanks Mohammad. Clearly, I am a victim of my own success … :-\