Edited changes are gone

Support
1

Hi,

I edited the survey of ID number: 5513 at 23 April.
At the moment these changes are not visible anymore, however the participant still see the changes. She received the first trigger at 12.00 P.M., as I edited it. However at the system I see the old trigger time (22.00 P.M). See also see the changed questions, however I see the old questions in the system. How is this possible? Can you change this?

Thank you in advance.

Best,

2

Hi @lgosens,

Looks like somehow you published the correct changes (trigger at 12:00PM) but has probably made some changes (trigger at 22:00PM) that are not published yet. I remove these draft changes so you see the last published version.

Thanks,
Faham