Hi there,
I am experiences troubles exporting data from the Dashboard to .csv files. Status of the export remains on ‘idle’. Can you fix this? Or tell me how to?
Thanks!
Daan
Hi, I’m having the same issue.
Does anyone know how to resolve this?
Thanks so much,
Amanda
Hi all,
We are migrating our database that stores sensor data to a stronger server. As part of this, the data will not be accessible for a few days. That’s why you are experiencing the issue in data export and the files don’t have the records you expect.
If you are exporting survey responses, they should work as expected right now. For exporting sensor data, would you mind trying data export early next week?
Thanks a lot,
Mohammad
It works again! Thanks!
Hi @m.hashemian,
I’m running into this issue now, with the data export status coming up as “idle”. Do you know when the export functionality will come back online?
Thanks,
Peter
Hi @m.hashemian,
Data export status again remains on Idle. Will this work again soon?
All the best,
Daan
Hi @d.hulsmans
It might have been a slowdown in export processing. I checked now and all exports are already processed.
Thanks for letting me know,
Mohammad