Dear Support Team,
when participants select answer option 2 (‘Nein’), they should be taken directly to section 4. Unfortunately, when selecting ‘Nein’, the follow-up question appears instead of section 4.
Have I forgotten to make a specific change in the settings?
Many thanks in advance!
(study ID: 2466; survey ID: 15666)
Dear user a.nubold,
We have noticed your enquiry and are working on this. We will be back to you with a proper answer before Thursday, April 28th.
Kind regards,
Maryam
Dear user a.nubold,
In order to provide you with a precise explanation for your enquiry, our team tried to have a look into the study and survey you had created and shared the IDs with us. However, the file is empty.
May I ask you to recheck the IDs and update us with the details?
Kind regards,
Maryam
Dear Maryam,
I think I have solved the problem. Thanks anyway.
Kind regards,
Sophie
